TERMS OF USE - JOGAKI

Last updated: October 2026

1. ACCEPTANCE OF THE TERMS

By downloading, installing or using the Jogaki application ("App"), you agree to comply with and be bound by these Terms of Use ("Terms"). If you do not agree with any part of these terms, you must not use the App.

2. SERVICE DESCRIPTION

Jogaki is a mobile platform that allows users to:

  • Create and organize matches, training sessions, routes and other activities
  • Find and join nearby activities
  • Manage a user profile with personal information
  • Chat with the organizer and the approved participants of an activity, in a group or one-to-one conversation
  • Receive notifications about activities and interactions
  • Share location to find activities in the area

3. REGISTRATION AND USER ACCOUNT

3.1 Eligibility

  • You must be at least 12 years old to use the App
  • You must provide truthful and accurate information during registration
  • You are responsible for keeping your access credentials confidential

3.2 Profile Information

  • Name, email and phone number (phone is optional)
  • Date of birth: only your age appears on your public profile, never the date
  • Profile picture (optional)
  • Links to your Instagram, Facebook and Strava profiles (optional)
  • Sports interests and notification preferences
  • Location (when enabled), used to search for and suggest nearby activities
  • Your public profile shows your name, picture, age, how long you have been a member, the social links you provided, and how many activities you created, joined and played with the person viewing it
  • Email and phone number do not appear on your public profile by default. They are only shown if you turn on the corresponding option, and even then only to the organizer and approved participants of an activity you share, or to someone viewing an organizer's profile from that organizer's activity
  • You can edit this information and the visibility options at any time in the App

4. PERMISSIONS AND PRIVACY

4.1 Location

The App requests access to your location to:

  • Find matches and activities near your area
  • Allow other users to find you (when enabled)
  • Improve the activity search experience

You can disable location sharing at any time in the App settings.

4.2 Notifications

The App requests permission to send push notifications to:

  • Inform you about new activities in your area
  • Updates about activities you take part in
  • Interactions from other users
  • Reminders for scheduled activities

4.3 Camera and Gallery

The App may request access to the camera and gallery to:

  • Take profile pictures
  • Select images for the profile

4.4 Social Media Profiles

You may optionally link your Instagram, Facebook and Strava profiles to your Jogaki profile. The link is only that: Jogaki does not access those accounts, does not post anything on your behalf and does not read your posts or activities.

  • Provide only profiles that belong to you
  • Remove the link at any time, from within the app
  • Instagram, Facebook and Strava are independent services, with their own terms of use and privacy policies
  • Jogaki is not responsible for the content, availability or accuracy of what those profiles hold

5. USE OF THE SERVICE

5.1 Creating Activities

When creating an activity, you agree to:

  • Provide accurate information about date, time and location
  • Correctly specify the contribution amount
  • Properly define the required skill level
  • Responsibly manage participant sign-ups

5.2 Joining Activities

When joining an activity, you agree to:

  • Respect the rules set by the organizer
  • Show up at the agreed time and place
  • Contribute the agreed amount
  • Behave respectfully toward other participants

5.3 User Conduct

You agree not to:

  • Use the App for illegal or inappropriate activities
  • Harass, intimidate or discriminate against other users
  • Provide false or misleading information
  • Attempt to access other users' accounts
  • Use the App for spam or unauthorized advertising
  • Perform scraping, automated collection, mass copying or systematic extraction of App data
  • Attempt to reidentify users from aggregated data, approximate regions, counts, demand maps or any other information made available by the App
  • Run differential, repeated or coordinated queries to infer location, presence, sports interest or another attribute of individual users
  • Bypass, circumvent or degrade quotas, rate limits, search limits, access controls or other technical protections of the App
  • Send, in the App conversations, content that is illegal, offensive, discriminatory, sexually explicit, violent, misleading or that infringes third-party rights
  • Use the conversations for spam, unauthorized advertising, improper charging or disclosure of third-party personal data without consent
  • Use message reporting abusively or in bad faith

6. CONTENT AND LIABILITY

6.1 User Content

  • You retain ownership of the content you share
  • You grant the App a license to use the content for service purposes
  • You are responsible for the accuracy and appropriateness of the shared content

6.2 Limitation of Liability

The App is not responsible for:

  • Injuries or accidents during matches, training sessions, routes or activities
  • Disputes between participants
  • Data loss or service interruptions
  • Indirect damages arising from use of the App
  • Cancelled or unheld activities
  • Fake or fraudulent activities
  • Any kind of involvement with payment or other transactions
  • Offensive or discriminatory messages or interactions
  • Any kind of activity that violates third-party rights
  • Quality, safety or suitability of facilities/venues – The app only connects people; the choice and conditions of the court, field, route, table or activity venue are the users' responsibility.
  • Accuracy of information about the activity venue – Incorrect addresses, non-existent or unsafe venues provided by organizers.
  • Identity or false information of other users – Fake profiles or people impersonating others, since the app cannot guarantee identity.
  • Weather conditions or force majeure – Rain, extreme heat or other events that prevent or hinder the activity.
  • Theft, loss or damage to belongings at activity venues.
  • No-shows by participants – Absence of organizers, players or participants, since the app is merely an intermediary.
  • Regularity or legality of venues – Irregular venues, without authorization or in private areas used without permission.
  • Accuracy of GPS or location – Inaccuracies of the device or the map provider.
  • Sanitary or health conditions – Disease transmission or health-related situations during activities.
  • Photo or image content – Improper, inappropriate use or use that violates image rights in profile or shared pictures.
  • Misuse of shared location – Including safety and privacy issues when the user travels to the activity venue.
  • Physical or technical fitness – The App does not verify whether the user is physically fit to play the sport; that responsibility lies with the user.
  • Quality or delay of notifications – Failure, absence or delay in sending push or email notifications.
  • Device compatibility – Issues on specific phone models, operating systems or older versions.
  • Misuse of data by third parties – Unauthorized access to user data due to security failures in external systems.
  • Decisions made based on App information – User choices based on data such as the indicated skill level.
  • Team segregation or selection – How teams are formed or players chosen for positions.
  • Sports equipment – Damage or injuries caused by balls, materials or equipment used in activities.
  • Transportation to the venue – Accidents or problems while traveling to the court, field, route or meeting point.
  • Vandalism or violence at the venue – Acts by third parties or between participants outside the App's dynamics.
  • External link content – Websites or materials accessed through links shared in the App.
  • Discontinuation of features – Removal or change of App features that may affect usage.
  • Official sporting events or competitions – Use of the App to organize formal championships or competitions unaffiliated with Jogaki.
  • Refund or return of contributions – Disputes over amounts between participants; the App only facilitates the meeting.
  • Parental responsibility – Use by minors and supervision by guardians, in accordance with the minimum permitted age.
  • Interruption of third-party networks or services – Internet, mobile carrier or map provider failures.
  • Use in professional activities – Commercial use (teachers, sports schools, gyms) without express authorization.
  • Accessibility conditions – Venues without adaptation for people with disabilities or with restrictions that the App does not control.

6.3 Conversations Inside Activities

The App provides group conversations between the organizer and the approved participants of an activity, as well as one-to-one conversations between organizer and participant. The content of these conversations is the sole responsibility of whoever sends it. The organizer is responsible for managing the conversation and the participants of their activity. Jogaki acts as an intermediary, does not monitor conversations, and its administrators have no access to them, except for reported messages.

  • Access to a conversation depends on current participation in the activity. Leaving or being removed from the activity withdraws access to the conversation but does not delete messages already sent.
  • The organizer decides whether the group conversation is open to all approved participants or restricted to announcements from the organizer only.
  • Once the activity ends, the conversation becomes read-only. Reporting, message deletion, muting and read marking remain available.
  • You can mute a conversation, block another user and report messages directly in the App.
  • Blocking is global and reciprocal: the blocked user’s messages and profile stop being visible to whoever blocked them, direct communication is disabled in both directions, and new sign-ups or approvals between the pair are refused.
  • The organizer manages the conversation and participants, receives and decides reports about participants' messages, and may delete messages, decline requests, remove participants and block users. Reports about the organizer's messages are decided by Jogaki administrators, who may delete the reported message when accepting the report. Administrative access to content is limited to the report and the context needed to assess it.
  • You can delete your own messages at any time; they are no longer shown to any participant.
  • Chat notifications show the sender's name and up to five recent excerpts. Alerts from the same conversation are grouped and may appear on the lock screen according to device settings. The Mark as read action updates the read position through the message shown without opening the App; later messages remain unread. Preview content is sent to Firebase Cloud Messaging and, on iOS, APNs.
  • Messages are not end-to-end encrypted and are stored on Jogaki servers. Do not use the conversations for sensitive data, credentials or payment information.

7. SECURITY AND DATA

7.1 Data Protection

  • Your personal data is handled in accordance with our Privacy Policy
  • We use encryption to protect sensitive information
  • Data is stored securely on protected servers

7.2 Information Sharing

Your information may be shared:

  • With other users (public profile information only)
  • With service providers essential to the App's operation
  • When required by law or court order

8. MODIFICATIONS AND UPDATES

8.1 Updates to the Terms

  • These terms may be updated periodically
  • We will notify you of significant changes
  • Continued use after updates constitutes acceptance of the new terms

8.2 App Updates

  • The App may be updated to improve features
  • Some updates may be mandatory to keep using the service

9. TERMINATION

9.1 Account Closure

You may close your account at any time through the App settings. Closure:

  • Removes your access to the App
  • May result in the loss of unsaved data
  • Does not affect obligations already incurred

9.2 Suspension

We may suspend or terminate your account if:

  • You violate these terms
  • Your conduct is inappropriate or harmful
  • There is suspicion of fraudulent activity
  • There are substantiated reports about messages you have sent

10. GENERAL PROVISIONS

10.1 Governing Law

These terms are governed by Brazilian law. Any dispute will be resolved in the competent courts of Brazil.

10.2 Mobile Devices

  • The App is optimized for mobile devices
  • Usage may consume your carrier's data
  • We recommend a Wi-Fi connection for a better experience

10.3 Support

For technical support or questions about these terms, contact us through the App's official channels.

Contact: For questions about these terms, contact us through the App or the official support channels.

Version: 1.2 - September 2026